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Announcements

View the latest news and announcements.

New beta Steam Client update may cause some issues

experiencing issues with our games? Please try opting out of the Steam client beta and using the stable client
- 05/25/2021 11:35 AM
- - Tripwire Announcements
- - Steam
The Tripwire Game Knowledge Bases and Ticketing System
- 02/17/2018 11:08 PM
- - Tripwire Announcements

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The Stone Of Madness

Support Portal for The Stone Of Madness

Rogue Waters

Support Portal for Rogue Waters

Deceive Inc.

Knowledgebase for Deceive Inc.

Chivalry II

knowledgebase for Chivalry 2

Maneater

Please use our Maneater Specific Knowledgebase and Ticket page

Killing Floor 2

Please use our Killing Floor 2 Specific Knowledgebase and Ticket page

Rising Storm 2: Vietnam

Please use our Rising Storm 2: Vietnam specific Knowledgebase and Ticket page

Espire 1 VR Operative

Knowledge Base for Espire 1 (Virtual Reality)

HTC Cosmos Compatibility

Currently, Espire 1 VR Operative is not compatible with the HTC VIVE Cosmos model.
- 05/14/2021 1:56 PM
- - Espire 1 Steam, Vive and Index Knowledgebase

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Killing Floor: Incursion

Knowledge Base for Killing Floor: Incursion (Virtual Reality)

Incursion crash - Game .exe has stopped working or hang on launch
- 08/07/2018 1:39 PM
- - Crashes and Lockups
HTC Cosmos Compatibility

Currently, Espire 1 VR Operative is not compatible with the HTC VIVE Cosmos model.
- 05/14/2021 1:56 PM
- - Crashes and Lockups

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Red Orchestra 2 & Rising Storm 1 KB

Knowledge Base for Red Orchestra 2 and Rising Storm 1

Rising Storm - Rifleman Only And No Red Orchestra 2 Single Player
- 02/15/2018 3:40 PM
- - General
Red Orchestra 2 Crash - .exe has stopped working
- 02/15/2018 3:39 PM
- - Crashes and Lockups
Game Locks Up At Server Browser / No Servers Displayed / Failed to Join Server / Connection To Host Lost
- 02/14/2018 2:45 PM
- - Gameplay
Launch To Black Screen
- 02/15/2018 3:39 PM
- - Crashes and Lockups
Reset Settings To Default
- 02/15/2018 3:20 PM
- - General

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Killing Floor 1 KB

Killing Floor 1 Knowledge Base

Hosting A Listen Server
- 02/15/2018 3:46 PM
- - Server Hosting
Black Screen On Launch
- 02/15/2018 3:50 PM
- - Crashes and Locksups
Corrupt Files And Missing DLC And Content General Fix
- 02/15/2018 3:48 PM
- - Crashes and Locksups
Dwarfs!? Achievement - Gimli That Axe Did Not Unlock
- 02/15/2018 3:46 PM
- - General
Achievement Did Not Unlock
- 02/15/2018 3:44 PM
- - General

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Red Orchestra: Ostfront Knowledgebase

Browse the knowledgebase to find answers to commonly asked questions.

Manual Steam File Refresh
- 02/15/2018 3:28 PM
- - General
Game Locks Up At Server Browser / No Servers Displayed / Failed to Join Server / Connection To Host Lost
- 02/14/2018 2:45 PM
- - General
Steam Must Be Running Message
- 02/14/2018 2:46 PM
- - General
Game Refunds
- 02/15/2018 3:27 PM
- - General
Adding A Key To Steam
- 02/14/2018 2:46 PM
- - General

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Support Portal

Submit Ticket

Track a Ticket

New beta Steam Client update may cause some issues

The Tripwire Game Knowledge Bases and Ticketing System

HTC Cosmos Compatibility

Incursion crash - Game .exe has stopped working or hang on launch

HTC Cosmos Compatibility

Rising Storm - Rifleman Only And No Red Orchestra 2 Single Player

Red Orchestra 2 Crash - .exe has stopped working

Game Locks Up At Server Browser / No Servers Displayed / Failed to Join Server / Connection To Host Lost

Launch To Black Screen

Reset Settings To Default

Hosting A Listen Server

Black Screen On Launch

Corrupt Files And Missing DLC And Content General Fix

Dwarfs!? Achievement - Gimli That Axe Did Not Unlock

Achievement Did Not Unlock

Manual Steam File Refresh

Game Locks Up At Server Browser / No Servers Displayed / Failed to Join Server / Connection To Host Lost

Steam Must Be Running Message

Game Refunds

Adding A Key To Steam